Accessibility Statement
Effective Date: February 10, 2026
Our Commitment to Accessibility
In Home WellCare is committed to making our website accessible to all individuals, regardless of ability or disability. We believe that everyone deserves equal access to information about our services and the ability to request care.
We are continuously working to improve the accessibility of this website to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
WCAG 2.1 Level AA Principles
Perceivable
Content is visible and understandable. All images have alt text, videos include captions, and text can be resized.
Operable
Full keyboard navigation without mouse required. All interactive elements are accessible via keyboard and have visible focus indicators.
Understandable
Clear navigation, readable text, and consistent structure. Forms have proper labels and error messages guide users.
Robust
Compatible with assistive technologies and future standards. Semantic HTML ensures screen readers and other tools work effectively.
Accessibility Features Implemented
Supported Assistive Technologies
Our website has been tested with and is compatible with:
- Screen readers (NVDA, JAWS, VoiceOver)
- Speech recognition software
- Text magnification tools
- High contrast mode
- Keyboard-only navigation
- Browser zoom features
Known Limitations
We are aware of the following areas that may present accessibility challenges:
- Some embedded third-party content (maps, widgets) may have limited accessibility features
- PDF documents may not be fully accessible
- Real-time chat functionality may have screen reader limitations
We are actively working to resolve these limitations and appreciate your patience as we improve.
Requirements
For the best accessibility experience, please use a modern browser and enable JavaScript.
Recommended browsers: Chrome, Firefox, Safari, Edge (latest versions)
Recommended screen readers: NVDA, JAWS, VoiceOver, Narrator
Report Accessibility Issues
If you experience difficulty accessing our website or any of our services, please contact us. We want to help and will work with you to provide the information you need.
Visit us
In Home WellCare
959 North Main Street
Providence, RI 02904
Please include a description of the accessibility issue, the page or feature affected, and your preferred contact method, and we'll work to resolve it as quickly as possible.
Continuous Improvement
Accessibility is an ongoing commitment. We regularly audit our website, review feedback, and implement improvements to ensure our content is accessible to everyone. We are dedicated to improving the user experience for all visitors, including those with disabilities.
Standards and Guidelines
Our website development follows these accessibility standards:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Americans with Disabilities Act (ADA) Title III
- Section 508 of the Rehabilitation Act
- Accessible Rich Internet Applications (ARIA) best practices
This accessibility statement was last updated on February 14, 2026, and will be reviewed and updated regularly.