Privacy Policy
Effective Date: February 10, 2026
1. Introduction
In Home Wellcare ("we," "our," "us," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our services, or interact with us.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide, including:
- Contact forms (name, email, phone, address)
- Consultation requests (health information, care preferences, family details)
- Blog subscription forms
- Career application forms
- Communication with our team (emails, phone calls, chat messages)
- Payment and billing information (handled by secure third-party processors)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- IP address and geolocation data
- Pages visited and time spent
- Referring website or source
- Device information and operating system
- Cookie and tracking data
2.3 Health Information
If you provide health or medical information through consultation requests or care assessments, we treat this as sensitive personal health information subject to strict confidentiality and security standards.
3. How We Use Your Information
We use collected information for:
- Providing and improving our home care services
- Responding to your inquiries and requests
- Sending appointment reminders and care updates
- Processing applications and payments
- Conducting care assessments and creating care plans
- Complying with legal and regulatory obligations
- Improving website functionality and user experience
- Marketing and promotional communications (with your consent)
- Fraud prevention and security
4. HIPAA Compliance
In Home Wellcare complies with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict safeguards for Protected Health Information (PHI) including:
- Encryption of health data in transit and at rest
- Limited access to information on a need-to-know basis
- Employee training on privacy and security
- Business Associate Agreements with third parties
- Regular audits and risk assessments
- Breach notification procedures
Your health information is protected and will not be shared without your explicit consent, except as required by law or for treatment purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. Cookies include:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how you use our site
- Preference Cookies: Remember your settings and choices
You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.
6. Information Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Healthcare Providers: With your consent for care coordination
- Insurance Companies: To verify benefits and process claims
- Service Providers: Vendors who help operate our services (under confidentiality agreements)
- Legal Compliance: When required by law or court order
- Business Partners: Only with explicit consent
7. Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Health information is retained according to HIPAA requirements (typically 6 years). You may request deletion of your data by contacting us.
8. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct or update inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing communications
- Request a copy of your information
- Lodge a privacy complaint with us
To exercise these rights, contact us at info@inhomewellcare.com or 401-402-0076.
9. Security Measures
We implement industry-standard security measures to protect your information, including SSL encryption, firewalls, secure servers, and access controls. However, no method of transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing information.
11. Children's Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
12. Policy Updates
We may update this Privacy Policy periodically. The effective date will be updated accordingly. Your continued use of our website constitutes acceptance of changes.
13. Contact Us
For privacy concerns, questions, or to exercise your rights, please contact: